Why Hasn’t My Deposit Been Credited?

1. Your deposit is pending network confirmation

Your deposit will be successfully credited once the transaction meets the minimum required network confirmation specified by the Binance TH system. Please note that the minimum requirement is different for each cryptocurrency.

2. You deposited an unlisted token

Before making a deposit, please check that Binance TH supports the token and deposit network. If you deposit an unlisted token or via an unsupported network, your assets might be lost and cannot be recovered.

3. Your deposit amount doesn’t meet the minimum deposit amount

Please check the minimum deposit amount on the crypto deposit page before making a deposit. If your deposit amount is lower than the minimum deposit amount, You will not be able to make transactions.

4. Confirmation Time

Confirmation time is defined as the time elapsed between the moment a blockchain transaction is submitted to the network and the time it is finally recorded into a confirmed block. In other words, it represents the total time a user has to wait until their transaction gets collected and confirmed. When a transaction is made on a blockchain network, it needs to be verified by a network of nodes before it can be added to the blockchain. which can take time depending on the network's congestion. Once a transaction is verified and added to the blockchain, it is considered to be confirmed.

Note: While you make a deposit, you can check how many confirmations are required for the transaction to be credited to your account or how many confirmations are expected for the assets to be withdrawal. You can find this information under 

• Expected unlock (estimated time for the assets to be withdrawal) refers to the number of block confirmations needed for you to be able to withdraw your assets.

For example, when depositing BTC on the Bitcoin network.

You can find more details on Network Confirmation/s here. Click